MeBanbo is an affordable life insurance cover for all Ghanaians with packages as low as Ghc1.00 per month per person.
One can register on MeBanbo individually as a policy holder on mobile phone or; on MeBanbo Family Cover as a dependant.
Registration is limited to customers in the Diaspora who want to be repatriated to Ghana.
Claims will only be payable to a beneficiary on repatriation, being upon arrival of the body of the deceased in Ghana.
MeBanbo is an affordable life insurance cover for all Ghanaians. It guarantees a benefit (sum assured) to a stated beneficiary in the event of death (funeral cover) or accidental disablement of the insured.
MeBanbo Insurance will provide financial assistance to your family in the event of your death or the death of a loved one covered on the policy or the accidental disablement of an insured.
To register for MeBanbo on your Vodafone mobile number, simply dial *269# and follow the instructions thereafter. You must ensure that you have sufficient funds in your Vodafone Cash wallet to cover your first premium and activate your policy.
To register for MeBanbo Insurance on your mobile number, you must have/be:
Yes, you can register for MeBanbo Insurance in addition to any other funeral policy you may have. A cash pay-out will be done via Vodafone Cash to your Beneficiary in the event of your death or the death of a loved one.
No documents are issued for this product. However, if you require a printout of your policy you can get this at any Hollard Life Assurance outlet.
The cover depends on the package you choose. There are a range of Policy Package options that are available to Customers:
Ghc15.00 for Ghc15,000.00
Ghc30.00 for Ghc30,000.00
These benefits are available to insureds covered while they are not living in Ghana (not the main insured).
Yes, you can upgrade to a higher package or downgrade to a lower package. Cover is immediate for all causes for a down grade and for accidental death only for an upgrade. If death is because of natural causes however, six months waiting period applies for death on an upgrade.
Yes. The MeBanbo product has a waiting period of 6 months for all packages if the cause of a funeral claim is due to natural causes. There is no waiting period for the accidental disability benefit.
Twice. Once as a policy holder on your mobile phone and once as a dependant on another policy holder’s account (e.g., spouse, child, parent, parent-in-law, grand-parent)
It is up to you to decide whether to disclose the information.
Your Policy becomes active once your first premium has been deducted from your Vodafone Cash Wallet. You have 30 days from registration to cash-in to your wallet and activate your policy. Should you exceed 30 days after registration without doing so the registration will fail and you will have to start the registration process again. Once you have registered and paid the initial premium, the system will send you an SMS confirming the policy commencement date and the next premium due date.
You must make sure you have money in your Vodafone Cash wallet to cover the monthly premium. If funds are not available, your policy will lapse, and you will no longer be covered.
An automatic deduction will be done through your Vodafone Cash as soon as you register and monthly, from the 11th of every month to the 10th of the following month. You can initiate payment through the MeBanbɔ menu or payment can be done by a sponsor who pays the premium on your behalf by dialling *269# and making payments from their Vodafone Cash wallet.
There is no additional charge when you make payments toward your MeBanbɔ premium payment through Vodafone Cash.
The claim will be declined. You will need to ensure that your premium payments are always up to date by keeping enough funds in your Vodafone Cash wallet.
Unfortunately, the policy will only pay-out policy holders who are paid up at the time of death. We urge you to ensure that your policy is always paid up and will send you regular reminders before your policy expires.
For your convenience, the MeBanbo system is linked directly to the Vodafone Cash system to enable you to make payment from anywhere their network operates at any time.
Registration details are sent only once. To reinstate your lapsed policy, you must deposit cash into your Vodafone Cash wallet or initiate payment through the MeBanbo menu *269#. An exclusion due to death by natural causes will be applied in the event of a claim depending on the length your policy had lapsed up to a maximum of three (3) months. A policy cannot be reinstated if premiums have been skipped for more than three (3) consecutive months.
Yes. Your policy can be transferred to your new SIM card. However, this must be a new SIM card with the same number, not a different number.
The MeBanbɔ product is a life assurance policy which pays out/matures upon the death of the policy holder.
A Dependant is a person whom the Insured has a legal duty to support. For purposes of these guidelines, these are the Insured’s extended family members who are:
Other Dependants (These are Dependants above the age of 23 who are not mentioned above. They must have a Vodafone SIM card, registered on both Vodafone Cash and MeBanbo and you sponsor them monthly)
You register a Dependant by dialling *269# and selecting option 1- “Add/Remove a dependant” and follow the instructions thereafter. You must ensure that you have all the following information at hand:
You then enter your Vodafone Cash PIN at the end of the journey to activate your policy for premium deductions.
The person and/or entity that, the Insured, nominates to receive the benefits of the Policy in the event of the Insured’s death.
Anyone you trust can become a beneficiary of your policy.
To add a beneficiary:
Yes, it is possible to change your beneficiary. In fact, it is very important you review your beneficiary on a regular basis because over time, your circumstances change e.g., your chosen beneficiary may have passed away. You can add or remove a beneficiary for a maximum of three (3) times within a year.
To change a beneficiary you:
No, you can only leave the death benefits to an Individual.
Where no Beneficiary is specified, the benefit will be paid to your spouse. If you do not have a spouse, the benefit will be paid to a beneficiary nominated by three of your relatives after submission of IDs showing the same surname. All documents should be submitted to the nearest Vodafone Retail Shop or Hollard Life Assurance outlets.
You can appoint a minor above the age of 16 with an active Vodafone SIM card which is also registered on Vodafone Cash as your beneficiary. However, if the beneficiary is still below the age of 18, their guardian upon proof of guardianship can claim on behalf of the minor.
The claims pay-out will be within 72 hours after submission of all complete documents.
Your beneficiary and/or family members can visit any Vodafone Retail Shop or Hollard Life Assurance outlet to make the claim. They will need to submit the following documents for the claim to be processed:
No, you will not be covered if your death is because of the following:
If you were resident in Ghana when you registered, and premiums are up to date, your Funeral Cover is valid regardless of where you die.